Privacy Policy - Hotel Sonamarg Glacier

Your Privacy Matters

At Hotel Sonamarg Glacier, we are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or stay with us.

1. Information We Collect

Personal Details: Name, email, phone number when you make a booking
Payment Information: Processed securely through Card, UPI or cash.
Device Data: IP address, browser type for analytics

2. How We Use Your Data

We use your information to:

Process reservations and provide services
Improve your guest experience
Send booking confirmations and updates
Respond to inquiries (contact form submissions)

3. Data Protection

We implement SSL encryption and follow PCI-DSS standards to protect your information. Only authorized staff can access booking details.

4. Third Parties

We may share data with:

Payment through card, UPI or cash.
Housekeeping management systems
Legal authorities when required

We never sell your data to marketers.

5. Your Rights

You may:

Request access to your personal data
Ask for corrections
Withdraw consent for marketing
Request deletion (subject to legal requirements)

Contact us at hotelsonamargglacier1@gmail.com for requests.